In observance of Christmas and New Year’s Day, METRO will operate on the following schedule:
MONDAY, DEC. 24 (CHRISTMAS EVE)
TUESDAY, DEC. 25 (CHRISTMAS DAY)
- Local bus routes will operate on a Sunday schedule.
- METRORail service will operate on a Sunday schedule.
- Park & Ride routes WILL NOT operate on this day.
- All HOV/HOT lanes will be CLOSED on this day.
MONDAY, DEC. 31 (NEW YEAR’S EVE)
TUESDAY, JAN. 1 (NEW YEAR'S DAY)
- Local bus service will operate on a Sunday schedule.
- METRORail service will operate on a Sunday schedule.
- Park & Ride routes WILL NOT operate on this day.
- All HOV/HOT lanes will be CLOSED on this day.
METROLift Holiday Hours
Christmas 2018
METROLift Reservations and Customer Service offices will be closedTuesday, Dec. 25, 2018. All subscription trips will be canceled.
To schedule trips forTuesday, Dec. 25, and Wednesday, Dec. 26, you must call the reservation line at713-225-6716 on Monday, Dec. 24, between the hours of 8 a.m. to 6 p.m.
New Year’s 2019
METROLift’s reservations and customer service offices will beclosed Tuesday, Jan. 1, 2019. All subscription trips will be canceled.
To schedule trips for Tuesday, Jan. 1, and Wednesday, Jan. 2, youmust call the reservation line at 713-225-6716 on Monday, Dec. 31, between thehours of 8 a.m. to 6 p.m.
You may also schedule a trip from 5 a.m. to 5 p.m. the day beforeyou need to travel by using MACS at 713-739-4690 or MACS-WEB.
All METRO buses and trains offer 100 percent accessible service.Call METRO Customer Service at 713-635-4000 or 713-635-6993 (TDD). Route andschedule information is available on the Web 24/7 at RideMETRO.org.
RideStore and Lost & Found Hours
- Monday, Dec. 24 (Christmas Eve) (8 a.m. - 5 p.m.)
- Tuesday, Dec. 25 (Christmas Day) CLOSED
- Monday, Dec. 31 (New Year’s Eve) (8 a.m. - 5 p.m.)
- Tuesday, Jan. 1, 2019 (New Year’s Day) CLOSED
Customer Service Call Center Hours
Call 713-635-4000 for on-demand information, that is available around the clock, with METRO’s automated phone system. For those wishing to speak to a Customer Service Representative, please note our holiday hours:
- Monday, Dec. 24 (Christmas Eve) (6 a.m. - 6 p.m.)
- Tuesday, Dec. 25 (Christmas Day) CLOSED
- Wednesday, Dec. 26 (6 a.m. - 8 p.m.)
- Sunday, Dec. 31 (New Year’s Eve) (6 a.m. - 6 p.m.)
- Tuesday, Jan. 1, 2019 (New Year’s Day) CLOSED
- Wednesday, Jan. 2 (6 a.m. - 8 p.m.)
TheMetropolitan Transit Authority of Harris County (METRO) isthe region’s largest public transit provider, offering safe, reliable andaffordable transportation services about 370,000 times per day. Besidesoperating more than 1,200 buses on METRO’s network, METRORail'ssystem includes the Red Line (Main Street and Northline), Green Line (East End)and Purple Line (Southeast). METRO’s services also include: STAR Vanpool, METROLift, HOV/HOT lanes, Bike & Ride program, Park & Ride, androad improvement projects. Learn more about METRO services at ridemetro.org whereyou will also find useful tools like the RideMETRO app whereyou can plan your trip and even pay your fare from your phone.