2-1-1 is our community’s go-to resource in times of disaster and every day of the year.  The service is available 24 hours a day, 7 days a week, and is available in numerous languages. Call 2-1-1 for assistance or go to 211texas.org. 

After a disaster, residents should document all personal property damages with photos before doing any work to clean up.  These photos will help provide documentation to insurance providers, FEMA, SBA, and other entities assisting impacted residents. 

Harris County residents should report their damages via the Home Damage & Community Needs Assessment Survey.  The information captured from this survey will help the local government identify impacted residences and nonprofit organizations mobile resources that impacted residents need. 

If you sustained had sustained power outages due to X, you may be eligible for food replacement.

Homeowners and renters may be eligible for food replacement as part of their homeowners’ or renters’ insurance policy.  Call your provider to check as each insurance company and policy can have different benefits and requirements. 

SNAP recipients may also receive replacement benefits due to a sustained power outage.  Contact 2-1-1 to complete the replacement benefits application.  

Disaster SNAP or D-SNAP is a program that offers short-term food assistance benefits to families recovery from a disaster.  D-SNAP is designed to help when people return to their homes and have access to electricity and grocery stores.  Currently, D-SNAP has not been authorized for this disaster. 

Food distribution events and local food banks may be available for impacted residents to get food resources.  Contact 2-1-1 for information about food resources and events near you. 

Points of Distribution have been established for impacted residents to get basic resources such as food (MREs), water, and ice while the community infrastructure is restored.  For a POD near you, contact 2-1-1 or Harris County residents can click here.

If you have been impacted by X, it is important that you file a claim with your insurance company.  Residents may have more than one type of insurance and should contact all policy holders to see what losses may be covered.

For more information on working with your insurance company, please review the Post-Disaster Insurance Guide from SBP USA.

Currently, federal assistance through FEMA is not available.  Please check disasterassistance.gov in the coming days to see if it has been approved in your area for X.

Navigating FEMA can be challenging.  Here is a guide to understanding the disaster assistance process from our nonprofit partners at SBP USA.

Mucking and gutting is the removal of damaged belongs and construction materials from the home and prepping the home for mold treatment. 

After the Disaster: Muck and Gut Process

Muck and Gut Guide

Mold is a common problem after flooding.  It can be harmful to your health and must be effectively cleared before you can begin rebuilding. 

Step-by-Step Mold Remediation Guide

Learn the Truth About Mold

Mold Remediation Guide

Disaster clean-up is complex, but some treasures may be salvageable.  Check out the resources below to learn more about restoring your family’s treasures. 

Salvaging Water-Damaged Family  Valuables and Heirlooms