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HCTRA Resumes Tolling Post Harvey

Sep 12, 2017 Back

HCTRA to Resume Tolling on September 12, 2017

Help for Drivers in New or Rental Vehicles

Houston, TX – HCTRA is resuming toll operations beginning Tuesday, September 12,
2017 at 4:00 am on most of the HCTRA system, with the exception of the W. Sam
Houston Tollway between US 290 and US 59 S. Tolling on the West Sam Houston will
resume on Thursday morning, September 14, 2017 at 4:00 am.

For drivers in rental or borrowed cars and those acquiring new vehicles, below are some
considerations to ensure they can continue to use the toll roads after tolling resumes:

  •  Customers with an EZ TAG account who are driving a new vehicle can log on to
    hctra.org to order a new tag and use HCTRA roads immediately while tag is in the
    mail or pick one up in person at one of our EZ TAG store locations. (With an EZ
    TAG, customers can also use non-HCTRA roads such as TxDOT’s Grand Parkway.)
  • EZ Plate: Customers with an account who want to temporarily add a rental car or
    other vehicle can log on at hctra.org to use the EZ Plate feature to add a license
    plate to their account and use HCTRA roads immediately. (Note: this feature
    cannot be used to pay tolls on non-HCTRA roads such as TxDOT’s Grand
    Parkway.)
  • Drivers without an existing EZ TAG account: the EZ TAG Express mobile app for
    iOS and Android devices allows users to quickly set up a new account using their
    license plate, and use HCTRA roads immediately. (Note: this feature cannot be
    used to pay tolls on non-HCTRA roads such as TxDOT’s Grand Parkway.)
  • For customers who prefer to pay with cash, or “pay-as-you-go”, the EZ TAG
    powered by BancPass is available for purchase at Costco, H-E-B, CVS, Valero and
    other store locations. (bancpass.com)
  • For those drivers who accidentally find themselves on a HCTRA road without one
    of the above payment options, the Missed-A-Toll feature allows drivers to pay
    missed tolls at hctra.org before it becomes a bill. Drivers can visit
    hctra.org/MissedAToll.

  • Harris County Toll Road Authority, page 2
  • For new Houston drivers, HCTRA offers various products that allow customers to choose the kind of account that meets their needs – EZ TAG, EZ TAG Express and even a cash-reloadable, pay-as-you-go EZ TAG powered by BancPass. Compare account types at hctra.org/EZTAGAccountTypes.

For customers who may have questions about their account we encourage them to email us eztagstore@hctra.org
We invite drivers to follow us on social media Twitter @hctra / Facebook @hctra
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