FEMA: Harvey Survivors Should Stay in Touch with FEMA
Harvey Survivors Should Stay in Touch with FEMA
If you registered for disaster assistance following Hurricane Harvey, stay in touch with FEMA.
Missing or outdated information, such as phone numbers or addresses, can delay help.
The easiest way to update your application, check your status or provide missing information is to create an account at DisasterAssistance.gov where you can:
- update your current mailing address or phone number;
- receive information on the status of your home inspection;
- find out if FEMA needs more information about your application;
- update payment preferences;
- learn how to appeal an eligibility determination;
- get answers to other questions about your application; or
- upload personal documents.
You can also visit a Disaster Recovery Center (DRC) for face-to-face assistance with a FEMA specialist. To find the nearest DRC, visit http://asd.fema.gov/inter/locator/home.htm.
If you don’t have internet access, or require services not offered on the website, call the FEMA Helpline at (800) 621-3362 (voice, 711 or VRS, TTY (800) 462-7585) between 6 a.m. and 10 p.m. To minimize wait times, call during off-peak hours (early morning or late night).
Callers should refer to their nine-digit registration number, which is located on all communications received from FEMA and helps us assist you.